Enchanted Mermaid Parties

ABOUT OUR SERVICE; We are a a mobile tea party and event company specializing in Fairy, Mermaid, Traditional Garden and Alice in Wonderland inspired parties for adults and children. All in the comfort of your own home or location of choice. If you are looking for a venue to have us host your party, our friends at the Enchanted Manor located in Valley Village, CA offer a truly magical event space for our parties. Please contact us for more details. If you’re not in the Southern California area and wish to have the Enchanted Fairy Tea PartIES experience try our do-it-yourself Pixie Parcels. All the magic our our Fairy, Through the Looking Glass and Enchanted Mermaid parties delivered to your doorstep. Visit our other website http://www.pixieparcels.com to pick your parcel.

HOW TO BOOK A PARTY: Complete order form. Return online, by fax or mail with your deposit. Or call to reserve your party.

DEPOSIT/FINAL PAYMENT: A deposit of $200 is required to reserve a Mermaid party. If we are unable to confirm your date, the deposit will be returned to you. Date and time is not guaranteed until deposit is received. Once confirmed cancellation penalties will go into effect. Final payment is due upon completion of party.

LATE FEES: A $35 returned check fee will be apply to all checks returned due to NSF. An interest charge of $15 pr week will be charged for every week a final payment is past due. Please add an additional 5% for credit card final payments. There is no bank fee for deposits made by credit card.

PAYMENTS: Make check payable to: The Enchanted Fairy Company.
Mailing Address: The Enchanted Fairy Co., P.O. Box 90083, Long Beach Ca. 90809
We accept cash, checks, money-orders, Visa, Mastercard, AmericanExpress and Discover.

WHAT AREA DO YOU SERVICE: We service the Southern California area. There is no mileage charge for parties within a 30 mile radius of Long Beach Ca. 90807. Destinations over 30 miles will be charged a $.55 per additional mile roundtrip.

BOOKING NOTICE & PARTY SCHEDULE: We recommend booking at least 3 weeks or more in advance. Parties can be booked 7 days a week.

CANCELLATION POLICY: Cancellations up to 14 days prior will be refunded minus a $100 cancellation fee parties. Cancellations less than 14 days prior, the deposit is non refundable. However, we will be more than happy to reschedule your party.

RAINY DAY POLICY: If your party is schedules to be hosted outdoors. Please make alternate arrangements indoors in the event of rain. Our normal cancellation policy applies for cancellations due to weather.

WHAT AGE GROUP IS APPROPRIATE: Most children ages 3 to 10 enjoy Enchanted Mermaid Parties. Depending on the age group you are interested in reserving a party for, modifications can be made to make the party right for you. 'Through the Looking Glass Parties' are ideal for children of all ages as well as adults. Please contact us for more details.

ARE BOYS ALLOWED: Of course. Please notify us on your order form that boys will be attending. Pirate wear will be provided for boys to wear for the duration of the party.

DOES THE PARENT/GUARDIAN HAVE TO STAY AT THE PARTY LOCATION: Yes, it is mandatory that at least one parent/guardian stay at the party location for the duration of the party. This includes set-up and clean-up time.

ARE CAMERAS / VIDEO RECORDERS ALLOWED: Yes, we would love for you to save this magical moment in your child's life. We kindly request that we are given enough space without distraction, so that we mayprovide the best possible service to you and your guest.

WHAT SHOULD THE CHILDREN WEAR: Costumes can be worn over children's normal clothes. It is recommended, but not required that children wear ballet style or fitted clothes. This will allow costume to fit comfortably over your child's clothes.

SPECIAL DIET RESTRICTIONS: If your child or a guest has special dietary restrictions please advise us at time of head count. We will do our best to accommodate. For children with extreme allergies it is recommend that the parent/guardian provide an alternate substitute for their child. We are not liable for allergic reactions to food, clothing or other times provided.

WHAT IF THE GUEST ARE LATE: Due to the nature of our parties it is important for guest to arrive on time. We will try our best to accommodate late arrivals. However, please keep in mind late arrivals disrupt the flow of a party.

PREPARATION & CLEAN-UP: We will arrive up to 1 1/2 hours prior to scheduled party time to set-up. Please provide enough space for the tea party, dress-up and play area. If providing your own tables and chairs, please have them set-up and ready for us to decorate. If the Enchanted Gazebo is purchased, please provide enough space to accommodate a 10x10 ft tent and a 6 ft supply table. The Enchanted Gazebo comes with table and chairs with slipcovers. Slipcovers are included only when renting our chairs. This is due to the unique size of our chairs. Due to limited space we can a maximum of 25 chairs if available. Call your local rental supply company for additional chairs. Please provide a parking space with easy access to and from the party area for our vehicle.

RSVP POLICY: You will be contacted 5 days prior to your party for the final head-count At that time please notify us of any allergies or special needs as well as food and beverage selections. You will be charge for and we will set-up for the number of guest given for the head count. Please make other arrangements for guest not participating in the party.

MINIMUM ATTENDANCE & NO-SHOWS: Parties may be scheduled for 8 or more guest (including guest of honor). If less than 8 guest attend, you will still be charged for 8 guest. You will be charged for the number of guest given for the final head-count. Sorry, deductions will not be given for no-shows.

CHANGES: Changes are allowed up to 5 days prior to party. After 5 days changes can not be made.

RUSH FEE: A $35 fee will be applied for all parties booked with less than 5 days notice.

PRIVACY POLICY: We value your privacy. Any photos taken during a party are for promotional use only. We do not post name nor do we sell or give out any personal information.

GRATUITIES: Gratuities are not included and are at your discretion. But they are very much appreciated by the staff that will be serving you.

THE ENCHANTED FAIRY CO., HOST OF "ENCHANTED FAIRY TEA PARTIES", “THROUGH THE LOOKING GLASS PARTIES”, ENCHANTED MERMAID PARTIES” TRADITIONAL GARDEN TEA PARTIES’, ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ACCIDENTS OR DAMAGES CAUSED DURING YOUR PARTY. FROM TIME OF SET-UP TO COMPLETION OF PARTY. WE WILL WORK TO ENSURE THAT YOUR HOME AND PARTY GUEST ARE TREATED WILL GREAT CARE. THE ENCHANTED FAIRY CO. IS NOT RESPONSIBLE FOR ALLERGIC REACTIONS TO WEARING COSTUMES, FACE PAINTING OR CONSUMING ANY FOOD OR BEVERAGES BEFORE, DURING OR AFTER THE PARTY. IT IS THE RESPONSIBILITY OF THE CONTACT PERSON AND/OR GUEST PARENTS/GUARDIANS TO INFORM US OF ANY DIETARY RESTRICTIONS OR SPECIAL NEEDS.